Questions? We have answers.

WHERE ARE THESE MASKS MADE?

Our face masks are made and shipped from Florida, USA.

WHAT MATERIALS ARE USED?

We have three different types of masks. Our first and original masks are made of 100% cotton. Our second type of masks are made with sequin fabric in the front and cotton in the back and middle layers. The third type of masks are made with nano tex water repellent fabric, cotton poplin & cambric muslin.

 

 

CAN I WASH MY MASK?

Yes. Machine wash in cold water, mild detergent only and air dry flat. Do not bleach. Be sure to remove your filter before washing.

CAN I WASH MY FILTER AND HOW OFTEN SHOULD I REPLACE IT?

We do not recommend washing your filter. They should be replaced after 6 hours of continuous wear.

 

CAN I RETURN OR EXCHANGE MY MASK?

Due to the nature of this product, masks cannot be returned or exchanged. If your mask is damaged upon receiving it, please contact us.

HOW DO I KNOW WHAT SIZE MASK I SHOULD WEAR?

Please see our mask sizing chart to determine what size mask you should wear.

HOW LONG DOTHE MASKS TAKE TO SHIP?

Some masks are available to ship the same day whereas others take 2-7 business days from date of purchase. If you need your order expedited, please email us at support@maskwalla.com.